TERMS & CONDITIONS –
TOMOKO PLM Ltd.
1. USING OUR SERVICES
By using Tomoko’s services, you agree to these Terms. We provide pastoral care, wellbeing support, and digital tools to help Pacific workers and employers connect safely and effectively.
2. YOUR RESPONSIBILITIES
– Provide true and accurate information
– Use our services for their intended purpose
– Respect the privacy and rights of others
3. INTELLECTUAL PROPERTY
Everything we create, our name, brand, website, and digital tools belongs to Tomoko PLM Ltd. Please don’t copy, share, or use our materials without permission.
4. LIMITATION OF LIBABILITY
We deliver our services with care and integrity. However, we can’t be held responsible for indirect loss, delays, or issues outside our control (e.g., immigration or employer decisions).
5. UPDATES
We may update these Terms and our Privacy Policy from time to time. The latest version will always be available on our website.
6. GOVERNING LAW
These Terms are governed by New Zealand law.
PRIVACY POLICY –
TOMOKO PLM Ltd.
YOUR PRIVACY MATTERS
At Tomoko PLM Ltd (“Tomoko”), we care about your privacy. We collect and use personal information only to provide the services you trust us with, and we keep it safe.
WHAT WE COLLECT
– Contact details (name, phone, email)
– Work and visa information (employer, job details)
– Health and well-being information you choose to share with us
– Feedback and survey responses
– Basic usage data from our online platforms
HOW WE USE IT
We use your information to:
– Support your health and wellbeing while you work in New Zealand
– Connect you with employers, training, and community services
– Meet legal, immigration, and reporting requirements
– Improve our services and programmes
SHARING YOUR INFORMATION
We do not sell or trade your personal information.
We only share it when:
– You give us clear consent
– It’s needed to provide services (e.g., with healthcare providers or financial partners)
– We are legally required to
KEEPING IT SAFE
We protect your data with secure systems and limited access.
We only keep your information for as long as we need it, then safely delete it.
YOUR RIGHTS
You can ask us at any time to:
– See what information we hold about you
– Correct or update your details.
– Ask us to delete your information.
Contact us at navigator@tomoko.nz if you’d like to exercise your rights or have any questions.